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The story between Iran customer and CCEWOOL ceramic fibres

Categories: Friendship with customersStars: 3Stars Visit: - Release time: 2015-04-15 15:52:00
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     On a Sunday in Apri 2015, I received a new inquiry from a Iran customer-Mohsen, he inquired about three kinds of our ceramic fibres products in detail. Ceramic fiber bulk, 1260 standard ceramic fiber blanket and 1450 HZ ceramic fiber blanket, he also mentioned the specific quantity and density. This inquiry is different from other inquiries that only included single one product. We can learned that the customer might need the goods in urgent cause he had the detail request of the goods. To ensure he can receive the price as soon as possible, I replyed him immediately. Meanwhile, I had also calculated the specific loading quantity and confirmed with our delivery dept. According to our rich experience of loading, besides the current goods, we can add 100 rolls ceramic fiber blanket.

     inquiry of ceramic fiber blanket

      Mr. Mohsen was impressed by my prompt and professional reply, he said that he would like to choose us as their alternative ceramic fiber supplier from other chinese suppliers. Then he gave us the final quantity of ceramic fiber bulk, ceramic fiber blanket etc and informed me to contact with Ms Solitani to prepare the order. Based on the good communication with Ms Mohsen, smooth cooperation with Ms Solitan and the visit of production of our ceramic fiber board, she finally ordered 1x40’HQ ceramic fiber products form our company.
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